IMAP confusion

[AlternateImage]

Email is not picking up correctly. I need some clarification.

Our PHP is not compiled with IMAP Support. I know this because I get this error when I manually run http://domain.com/support/cron/index.php?_t=parser

ERROR: Your PHP is not compiled with IMAP Support.

Do I have to have IMAP in order to run POP in the Scheduler? I have set up the Scheduler to run but it even though I run it manually it doesn't show 'last run' doesn't change. (note the Sep 23rd date)

POP3/IMAP Fetching Oct 23 2005 09:05 PM Sep 23 2005 03:00 PM 10 Minute(s) .

So, if not having IMAP is my problem, is there another way? Is that when I should use piping?

I know this is probably basic. I have spent an hour and a half on the forum and found answers that lead me in this direction but I need specifics since I am a bit green on this...thanks in advance.

[darkhorse]

do you have access to install PHP with IMAP support. If so, this would probably be the easiest solution.

[AlternateImage]

Let's say I can't...what are my options?

[darkhorse]

the only other method is PIPE.

however, i am not very farmiliar with this and am unsure if it would be easier in your case. I believe your mail application has to be on the same server as the SupportSuite. I would search the forum for more info on mail piping.

[Overide]

then again let's say i have full server access.
What's need to install PHP/IMAP?

[Shawn]

What version of PHP, Zend and Mysql are you running?

[mmay]

What's need to install PHP/IMAP?

Normally this problem comes with Windows (if not, give details), and you just need to uncomment the extension=php_imap.dll in the php.ini file. php_imap.dll should aready be included with the PHP install, you just need to activate it (and likely stop and restart your server, or just reboot for good measure, just make sure you get the RIGHT php.ini...)

[netFusion]

Originally Posted by mmay

Normally this problem comes with Windows (if not, give details), and you just need to uncomment the extension=php_imap.dll in the php.ini file. php_imap.dll should aready be included with the PHP install, you just need to activate it (and likely stop and restart your server, or just reboot for good measure, just make sure you get the RIGHT php.ini...)

When I first got into installing mine, back in PHP 4.3.9, 4.3.10 and 4.3.11, php_imap.dll did not come with the normal Windows installer version. You had to download the full version in order to get the additional extensions. Version 4.4.x and 5.x may include the additional extensions by default now... I don't know. If you are unsure, just download the full version instead of the Windows installer version.

See my two threads in this forum about setting up PHP on Windows as either CGI or ISAPI and Setting up the PHP.INI file for use on a Windows server. Those two threads should get you started.

If you are on a *nix box, then you will have to compile PHP and add IMAP support if you have not already done so previously. PHP does not usually come compiled with IMAP support enabled in most of the "out of the box" distributions that I've used. So a recompile of PHP will need to be done. There are threads around here (by other people) that talk about how to do that as well.

Good luck!