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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 1 Join Date: Aug 2007 | IMAP not working w/ Exchange 07 -
29-08-2007, 12:42 AM
I'm trying to setup email fetching using IMAP and I'm getting this error: Warning: imap_open() [function.imap-open]: Couldn't open stream {mail.mse17.exchange.ms:143/imap}INBOX in /home/cburks/domains/451press.com/public_html/support/modules/parser/cron_parser.php on line 84 array(1) { [0]=> string(55) "Server disables LOGIN, no recognized SASL authenticator" } Total Messages Rejected Messages: Accepted Messages: I've opened a ticket but haven't had much luck. |
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(#2)
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| Senior Member Posts: 5,596 Join Date: Jun 2005 Location: Cumbria, UK |
29-08-2007, 09:31 AM
I think somebody else mentioned they were having problems with Exchange too. Got a ticket ID so Jamie can chase it up when he gets online? Icon Headquarters - Its Elixir - Web2Messenger |
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(#3)
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| Operations Manager  Posts: 5,284 Join Date: Jan 2006 Location: United Kingdom |
29-08-2007, 10:29 AM
I'm afraid there is nothing I can do to assist with the ticket - the technicians are working on it at the moment. -------------------------------------------------------------------
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| exchange, imap, w or |
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