Important to show empty values

abo_maram · **Important to show empty values -** 09-05-2008, 02:17 AM

Important not appear when writing a new ticket

What is the reason

craigbrass · 09-05-2008, 08:28 AM

Admin CP -> Tickets -> Manage Priorities. Are any listed?

Also, have you modified the templates?

abo_maram · 01:33 PM

Yes, I installed a template Arabic language

Do you think the problem in terms of stereotypes I've installed template Where can I find problem

Thank you and wait for your answer

abo_maram · 09-05-2008, 01:31 PM

After the installation of mold

How do I show at the screen of clients as in the first photo

**Jamie Edwards** · 09-05-2008, 01:41 PM

Hi there,

What is your licensed installation URL? I am unable to find one for the one posted.

Thanks,

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abo_maram Offline New Member Posts: 3 Join Date: May 2008 SupportSuite Owned License	Important to show empty values - 09-05-2008, 02:17 AM Important not appear when writing a new ticket What is the reason

craigbrass Offline Senior Member Posts: 4,472 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License	09-05-2008, 08:28 AM Admin CP -> Tickets -> Manage Priorities. Are any listed? Also, have you modified the templates? Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

abo_maram Offline New Member Posts: 3 Join Date: May 2008 SupportSuite Owned License	09-05-2008, 01:26 PM Yes, I installed a template Arabic language Do you think the problem in terms of stereotypes I've installed template Where can I find problem Thank you and wait for your answer Last edited by abo_maram : 09-05-2008 at 01:33 PM.

abo_maram Offline New Member Posts: 3 Join Date: May 2008 SupportSuite Owned License	09-05-2008, 01:31 PM After the installation of mold How do I show at the screen of clients as in the first photo