Including an external file in a template

[mukesh]

Has anyone successfully "included" a file in one of the SupportSuite templates? I have tried but not been able to get it to work.

The syntax I used (based on Smarty Light code and docs) was:
<{ include file = "filename" }>

For filename, I tried relative path, absolute path, virtual path etc - nothing
worked.

Any ideas?

Thanks in advance,

Mukesh

[supportskins]

Use the actual php include statement and it should work.

[mukesh]

Thanks for the prompt reply, supporskins. Can you give me an example line of code that you have used or tried? I only ask because I did try it with the <{php}> and <{/php}> functions too but that isn't supported (function not found).

Are you suggesting I just do something like?
include("filename");

Please let me know what you have actually gotten to work because I have indeed tried many experiments with 3.00.98 and 3.04.00.

Also there is one more issue which could be confusing my experiments - which directory is the filename path relative to? Does anyone know? I tried putting the included file in the supportsuite directory, SmartyLight directory, SmartyLight/templates directory -- none of them worked.

Thanks,

Mukesh

[supportskins]

Yes I am suggesting you use the actual PHP code

<?php include("filename"); ?>

It should work. The software is designed to support PHP codes in the templates. You just need to make sure you have set the include_path correctly in your php.ini.

[mukesh]

Hi Supportskins,

You da man! (er... or woman, if that is the case ).

That sure solved my problem. I was going down the track of looking for SmaryLight syntax with the <{php}> function and the <{include}> function, both of which didn't seem to work, and I forgot that like a normal web page, the HTML could just have the <?php include> directive. It worked like a charm.

For the info of anyone else referring to this thread, the relative path path here is with respect to the supportsuite installation directory.

Thanks again, supportskins.

Cheers,

Mukesh