SupportSuite, eSupport and LiveResponse - Page 101

SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

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Feature Requests

Have a feature request for SupportSuite, eSupport and LiveResponse? Post in here.

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Version 4,

Version 3,

Wont Implement / Already Implemented,

Duplicate Requests,

Think Tank

System -> XHTML Valid HTML

by Jamie Edwards

Yesterday 09:35 AM

848

3,915

How do I?

Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.

Stop users from changing...

by craigbrass

Yesterday 06:45 PM

937

4,449

Installation & Upgrading

Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.

show url as www.domain.com...

by v9 internet

30-06-2008 07:14 PM

270

1,825

E-mail Piping Issues

E-mail piping issues and related configuration questions are posted here,

pipe with mdaemon/windows

by web24open

02-07-2008 01:41 AM

175

923

Page 101 of 263

101

Threads in Forum : SupportSuite, eSupport and LiveResponse

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Thread / Thread Starter	Last Post	Replies	Views
Sticky: Exchange 2007 configuration for sending emails from SupportSuite D0ubleStakked	30-06-2008 06:33 PM by Jamie Edwards	1	107
Sticky: 3.30.00 Progress (3.20.03 got renamed) ( 1 2 3) Jamie Edwards	26-06-2008 09:38 PM by John Haugeland	32	2,007
Sticky: The SLA system explained with example implementation ( 1 2) Matthew	09-05-2008 05:52 PM by bubble	27	3,977
Sticky: Suggest a knowledgebase article Jamie Edwards	10-04-2008 03:44 PM by djeffreys	4	766
Sticky: Greek characters in mysql do not show RESOLVED sonaht	15-01-2008 10:20 AM by sonaht	14	1,988
Sticky: Breaklines from all over the world eiden	10-04-2007 04:11 PM by RBosman	10	4,089
Problem cron jobs email parser joseant	04-05-2007 04:06 PM by Jamie Edwards	3	549
Calendar / Date Lang MuNLoK	04-05-2007 03:34 PM by davide	5	508
News items on staff dashboard? richm	04-05-2007 01:57 PM by Jamie Edwards	3	260
Signatures in posts Siora	04-05-2007 12:32 PM by Siora	4	278
Can I use the live chat button on a secure page? Tellman	04-05-2007 12:26 PM by kami	2	232
Knowledgebase base can be seen by anyone on internet mharr	04-05-2007 02:05 AM by mharr	3	295
Enable Instant Response System (IRS)? Siora	03-05-2007 02:52 PM by Siora	11	404
Email Queue Question techs	03-05-2007 01:32 PM by Siora	6	373
Emails sent to users about SLA's kaviar	03-05-2007 10:47 AM by supportskins	3	265
Email Queue - I'm almost there Siora	02-05-2007 07:00 PM by Jamie Edwards	4	326
Unabel to add Admins...Recieve Password/Username invaild wiseb	02-05-2007 04:59 PM by Jamie Edwards	1	255
Magpie RSS reader and SupportSuite 3.10.02 WHB-Jef	02-05-2007 03:40 PM by WHB-Jef	0	304
Email tickets Siora	02-05-2007 11:53 AM by Siora	6	330
CC Users snook789	02-05-2007 08:11 AM by Swish	11	934
Captcha Siora	01-05-2007 01:48 PM by Siora	10	744

Page 101 of 263

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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.

Our three main products include: SupportSuite, eSupport and LiveResponse