SupportSuite, eSupport and LiveResponse - Page 2

SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

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Feature Requests

Have a feature request for SupportSuite, eSupport and LiveResponse? Post in here.

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Version 4,

Version 3,

Wont Implement / Already Implemented,

Duplicate Requests,

Think Tank

System -> XHTML Valid HTML

by Jamie Edwards

Yesterday 09:35 AM

848

3,915

How do I?

Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.

Stop users from changing...

by craigbrass

Yesterday 06:45 PM

937

4,449

Installation & Upgrading

Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.

show url as www.domain.com...

by v9 internet

30-06-2008 07:14 PM

270

1,825

E-mail Piping Issues

E-mail piping issues and related configuration questions are posted here,

pipe with mdaemon/windows

by web24open

02-07-2008 01:41 AM

175

923

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Threads in Forum : SupportSuite, eSupport and LiveResponse

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Thread / Thread Starter	Last Post	Replies	Views
Sticky: Exchange 2007 configuration for sending emails from SupportSuite D0ubleStakked	30-06-2008 06:33 PM by Jamie Edwards	1	107
Sticky: 3.30.00 Progress (3.20.03 got renamed) ( 1 2 3) Jamie Edwards	26-06-2008 09:38 PM by John Haugeland	32	2,007
Sticky: The SLA system explained with example implementation ( 1 2) Matthew	09-05-2008 05:52 PM by bubble	27	3,977
Sticky: Suggest a knowledgebase article Jamie Edwards	10-04-2008 03:44 PM by djeffreys	4	766
Sticky: Greek characters in mysql do not show RESOLVED sonaht	15-01-2008 10:20 AM by sonaht	14	1,988
Sticky: Breaklines from all over the world eiden	10-04-2007 04:11 PM by RBosman	10	4,089
Problem with single quotes around email address GoneShootin	03-07-2008 09:02 AM by GoneShootin	6	153
WHMCS ticket integration issues nickbrown	03-07-2008 08:33 AM by craigbrass	2	83
SLA Escalation NOT stop sandro	02-07-2008 11:10 PM by John Haugeland	2	54
Erorr when logging into staff control panel SWH-Sam	02-07-2008 11:08 PM by John Haugeland	4	154
Customer reply by email sloggie	02-07-2008 08:53 PM by craigbrass	1	55
Multi-language News Items Seytec	02-07-2008 02:54 PM by FrightFactor	5	82
Parser only works with ?_t=parser nicmar	02-07-2008 11:23 AM by supportskins	3	53
No email to customer when replying to ticket nicmar	02-07-2008 11:22 AM by supportskins	3	54
Database dweyer	02-07-2008 10:33 AM by craigbrass	3	48
tickets among staff users? MAinc	02-07-2008 08:05 AM by craigbrass	1	46
Odd thing essolinux	01-07-2008 06:39 PM by supportskins	3	61
No such host as pop.gmail.com??? Error! digitalphil	01-07-2008 06:17 PM by John Haugeland	4	114
Change status based on custom field value dweyer	01-07-2008 05:42 PM by craigbrass	3	47
WHMCS Integration: Knowlegebase Suggestion Problem Neil-UKWSD	01-07-2008 02:35 PM by Neil-UKWSD	1	54
Who sees forwarded tickets? bauhsoj	01-07-2008 12:43 PM by jlui213	1	52

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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.

Our three main products include: SupportSuite, eSupport and LiveResponse