SupportSuite, eSupport and LiveResponse - Page 3

SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

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Feature Requests

Have a feature request for SupportSuite, eSupport and LiveResponse? Post in here.

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Version 4,

Version 3,

Wont Implement / Already Implemented,

Duplicate Requests,

Think Tank

System -> XHTML Valid HTML

by Jamie Edwards

Today 09:35 AM

848

3,915

How do I?

Questions about how to do specific things in SupportSuite, eSupport and LiveResponse. Not for reporting problems.

Stop users from changing...

by craigbrass

Today 06:45 PM

937

4,449

Installation & Upgrading

Questions and issues regarding the installation and upgrade procedure of SupportSuite, eSupport and LiveResponse.

show url as www.domain.com...

by v9 internet

30-06-2008 07:14 PM

270

1,825

E-mail Piping Issues

E-mail piping issues and related configuration questions are posted here,

pipe with mdaemon/windows

by web24open

02-07-2008 01:41 AM

175

923

Page 3 of 263

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Threads in Forum : SupportSuite, eSupport and LiveResponse

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Thread / Thread Starter	Last Post	Replies	Views
Sticky: Exchange 2007 configuration for sending emails from SupportSuite D0ubleStakked	30-06-2008 06:33 PM by Jamie Edwards	1	107
Sticky: 3.30.00 Progress (3.20.03 got renamed) ( 1 2 3) Jamie Edwards	26-06-2008 09:38 PM by John Haugeland	32	2,007
Sticky: The SLA system explained with example implementation ( 1 2) Matthew	09-05-2008 05:52 PM by bubble	27	3,977
Sticky: Suggest a knowledgebase article Jamie Edwards	10-04-2008 03:44 PM by djeffreys	4	766
Sticky: Greek characters in mysql do not show RESOLVED sonaht	15-01-2008 10:20 AM by sonaht	14	1,988
Sticky: Breaklines from all over the world eiden	10-04-2007 04:11 PM by RBosman	10	4,089
Loginshare and Template Groups Emma	01-07-2008 10:18 AM by Emma	2	46
Custom Field Selection in Autoresponder mhunt	01-07-2008 09:38 AM by supportskins	4	318
Notification Issues techs	01-07-2008 04:41 AM by techs	0	42
Ability to assign to multiple template groups nsti	30-06-2008 11:27 PM by nsti	0	38
Undefined News and Users Tabs tommyquang	30-06-2008 09:41 PM by supportskins	5	126
Assigning a ticket essolinux	30-06-2008 07:06 PM by essolinux	4	52
unable to send emails for Reply or Ticket Alerts D0ubleStakked	30-06-2008 05:16 PM by D0ubleStakked	3	127
Offline messasge live chat bug jnet	29-06-2008 05:02 PM by jnet	0	62
Predefined Response dweyer	29-06-2008 07:41 AM by smartohana	1	90
Depending on what template group users register .. jnet	29-06-2008 07:13 AM by craigbrass	5	118
problems with opera9.22 nocare	29-06-2008 07:12 AM by craigbrass	9	494
Can All tickets from user A go direct to department A? pabloaugusto	28-06-2008 08:38 PM by FrightFactor	6	132
Errors in "error_Log" file ( 1 2 3 4) pol67	28-06-2008 07:17 PM by truz	45	1,450
Author Missing? athanasiusrc	27-06-2008 11:19 PM by John Haugeland	7	127
Ticket default view jono1970	27-06-2008 07:27 PM by eger	2	346

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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.

Our three main products include: SupportSuite, eSupport and LiveResponse