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kaviar Offline
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Inserting knowledgebase articles with images - 25-05-2006, 02:19 AM

Hi All,

I was wondering when inserting a knowledgebase article with images, is it possible to have them stored in the database? At the moment, it's really tedious hosting the images in a folder.

Cheers

kav
   
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triller Offline
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25-05-2006, 07:30 AM

Yes, this is a basic feature needed for knowledgebase.
   
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Vircon Offline
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04-10-2006, 10:15 AM

Indeed, can this be added?
   
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supportskins Offline
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04-10-2006, 12:26 PM

I believe there is a feature request for this posted at bugs.kayako.net. As of now using HTML codes in your KB article is the only feasible method to insert images.



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