Installation problems... - Kayako

VanZea · **Installation problems... -** 26-04-2006, 01:55 PM

We bougth the software this monday and are now two days in the proces of getting it to work.

I'm now doing a new install:
- I Choose to empty de database
- I enter an admin user: MBCAdmin with a password,
- I enter for ProductURL "http://as01:8011/" (if I forget the last slash, nothing works later on, no mentioning of this anywhere)
- When Auto-setup is finished, I go further with Settings, Templates, Languages
- When I click 'Finsh' I get the attached screenshot

So the setup doesn't finish!

When placing the key.php on the webserver by hand (the upload page doesn't work) I'm able to login, but then nothing works.
My browser (IE6.0.2900.2180.xpsp_sp2_gdr.050301-1519) gives an 'error on page' message in the lower-left corner, and a click on the screen doesn't have any effect...

Please help!

Regards,
Jeroen

VanZea · 26-04-2006, 02:04 PM

These are the page-errors (see attachement)

howardoid · **same problem here -** 19-06-2008, 06:06 AM

I have exactly the same problem. "Finish' button does nothing. I have submitted a Help ticket but no response yet. This is just the lastest in a series of setup potholes I've hit. I've been able to think my way out of all but this one.

Someone out there must have an answer

supportskins · 19-06-2008, 08:49 AM

When you click on the finish button you encounter a blank page?

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howardoid Offline New Member Posts: 2 Join Date: Jun 2008 Location: Melbourne Australia	same problem here - 19-06-2008, 06:06 AM I have exactly the same problem. "Finish' button does nothing. I have submitted a Help ticket but no response yet. This is just the lastest in a series of setup potholes I've hit. I've been able to think my way out of all but this one. Someone out there must have an answer

supportskins Offline Senior Member Posts: 3,956 Join Date: Aug 2006 Location: Mumbai, India	19-06-2008, 08:49 AM When you click on the finish button you encounter a blank page? Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/