installing Aspell - Kayako

russmichaels · **installing Aspell -** 05-09-2007, 08:05 PM

I am running SupportSuite on windows 2000 server with PHP5.
I have installed the win32 version of Aspell but the spell checker still does not work. Is there something els ei need to do?
I have read something about compiling php with aspell but I think this only applies to linux.

russmichaels · 05-09-2007, 09:30 PM

ok i just tested the spellchecker from firefox and When the spellchecker window pops up I then get a prompt to open or save spellchecker.php
The content of this file is as follows.

<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<link rel="stylesheet" type="text/css" href="spellerStyle.css" />
<script language="javascript" src="wordWindow.js"></script>
<script language="javascript">
var suggs = new Array();
var words = new Array();
var textinputs = new Array();
var error;
textinputs[0] = decodeURIComponent("what%20the%20hel%20is%20thiz") ;
words[0] = [];
suggs[0] = [];
Unhandled Error: C:\Program Files\Aspell\dict/en-only.rws: The file "C:\Program Files\Aspell\data/iso8859-1
.dat" can not be opened for reading.

eiden · 05-09-2007, 10:01 PM

"Unhandled Error: C:\Program Files\Aspell\dict/en-only.rws: The file "C:\Program Files\Aspell\data/iso8859-1
.dat" can not be opened for reading."

Doesn't that give you a clue? IUSR_MACHINENAME does not have read access to any folder outside the wwwroot by default.

russmichaels · 06-09-2007, 09:55 AM

yes he does because "everyone" has read access to the whole disk.

russmichaels · 06-09-2007, 10:05 AM

and our sites do not run under IUSR_MACHINENAME anyway, each site runs as its own user.
But either way, giving "EVERYOJNE" access should work if that was the problem.

BigDawgRob · 06-09-2007, 10:22 AM

On a Windows box you need to install your own ASPELL instance.

Check out the following support article for some help on this:
http://support.kayako.com/index.php?...barticleid=125

Hope this helps,
Rob

russmichaels · 13-09-2007, 02:32 AM

I already have it installed, as you can see form my original post where I said "I have installed the win32 version of Aspell ".
In fact those are the instructions I followed to install it.
Also this file doesn't exist anymore.

http://networkessence.net/aspell-data.zip

although I did open all those data files and re-save them in plain text format, which I read is all that had been done in that zip file.

russmichaels · 18-09-2007, 08:05 AM

Kayako, any advice from you ? Anyone ?

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russmichaels Offline Member Posts: 60 Join Date: Jul 2007 Location: UK	installing Aspell - 05-09-2007, 08:05 PM I am running SupportSuite on windows 2000 server with PHP5. I have installed the win32 version of Aspell but the spell checker still does not work. Is there something els ei need to do? I have read something about compiling php with aspell but I think this only applies to linux.

eiden Offline Member Posts: 211 Join Date: Apr 2006 Location: Norway	05-09-2007, 10:01 PM "Unhandled Error: C:\Program Files\Aspell\dict/en-only.rws: The file "C:\Program Files\Aspell\data/iso8859-1 .dat" can not be opened for reading." Doesn't that give you a clue? IUSR_MACHINENAME does not have read access to any folder outside the wwwroot by default.

russmichaels Offline Member Posts: 60 Join Date: Jul 2007 Location: UK	06-09-2007, 09:55 AM yes he does because "everyone" has read access to the whole disk.

russmichaels Offline Member Posts: 60 Join Date: Jul 2007 Location: UK	06-09-2007, 10:05 AM and our sites do not run under IUSR_MACHINENAME anyway, each site runs as its own user. But either way, giving "EVERYOJNE" access should work if that was the problem.

BigDawgRob Offline Member Posts: 98 Join Date: May 2006 Location: Luton, UK	06-09-2007, 10:22 AM On a Windows box you need to install your own ASPELL instance. Check out the following support article for some help on this: http://support.kayako.com/index.php?...barticleid=125 Hope this helps, Rob

russmichaels Offline Member Posts: 60 Join Date: Jul 2007 Location: UK	18-09-2007, 08:05 AM Kayako, any advice from you ? Anyone ?