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ninof Offline
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Join Date: Oct 2006
Location: Adelaide,Australia
Integrate existing application with eSupport - 24-10-2006, 07:22 AM

Is it possible to integrate an existing customer management system (CMS) into eSupport as follows:

1. Admin user logs in to CMS. (Same username/password as Kayako admin account)

2. Admin creates a new Client in CMS see image below.

Can the details on the above page be used to automatically create a Kayako account as per the Insert Staff function?

ie Is there an API that allows me to drive Kayako from another application?

I have been chasing around the forums unable to figure this out so I thought I would ask.
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