Integrating eSupport into my current site

[xmsmike]

Hello,
I've looked everywhere and I can't find how to get the esupport neatly fitted into my current layout. Is there a <php?include> var or something that I should be aware of? I've seen it done before, but I can't even copy the index.php as it's in zend. Please refer me to any tutorials or how I can go about doing this. Thanks.

[craigbrass]

Admin CP -> Templates -> Manage Templates is what you are after.

[xmsmike]

How do I get it into my layout? Just copy the code into my index.php?

[xmsmike]

I copied the index of General into my layout. Something is def messed. :O

http://support.xmshosting.net/support_test.php

I've tried copying whats in there straight to my index.php (layout). And everything still seems messed up as you can see. And advice?

[craigbrass]

Oh right, I see what you are trying to do now.

You cannot really just include it in. You need to modify the templates of Kayako to match your site then link to Kayako's front end.

[xmsmike]

Originally Posted by craigbrass

Oh right, I see what you are trying to do now.

You cannot really just include it in. You need to modify the templates of Kayako to match your site then link to Kayako's front end.

Where do I "Link to kayako's front end"?

[Sheep]

as craig was trying to say:
1) create a template that looks like your website, also add your website menu
2) create a link in your website that points to http://support.xmshosting.net
That'll do the trick.

[craigbrass]

Yea, thats what I was trying to say, sorry if I confused you. Thanks Antoine for clearing that up.