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Invalid SMTP parameter stopping esupport sending mail via SMTP servers - 10-11-2006, 01:26 PM

Hi

We are using esupport version 3.00.90 and have found a problem with the way the functions_mail.php file is sending outgoing mail.

When sending mail to an SMTP server which is restricted to only allow valid SMTP (rfc) compliant mail. The outgoing mail is being rejected because esupport is trying to send 'helo cpu_smtphost' which means that esupport is tying to say helo using the server name of the relay server instead of its own server name.

To resolve this we amended the code manually in ./includes/functions_mail.php:

From:$this->smtp_params['helo'] = $_SWIFT["settings"]["cpu_smtphost"];

To:$this->smtp_params['helo'] = $_SERVER['SERVER_NAME'];

I am planning to upgrade to the latest version of the software and wish to know if this has been fixed in the latest version.


David Stockford
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customer services Gradwell dot com
support info and faqs at Gradwell dot com support
   
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10-11-2006, 01:40 PM

Hi,

To add to the above we had no notification from esupport that the outgoing mail was not being sent. The SMTP server was sending a rejected message back to esupport which was just ignoring this.

Can we have some logging added to show when the outgoing mail fails?


David Stockford
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customer services Gradwell dot com
support info and faqs at Gradwell dot com support
   
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