IRS limited to department

KPotter · **IRS limited to department -** 22-08-2007, 01:59 PM

I would like to turn off the IRS feature on some of my custom departments created.

Is there already or can we see an option to turn off IRS for individual departments when a user is submitting a ticket for those departments?

craigbrass · 22-08-2007, 02:04 PM

Currently there is no way to limit it to departments. You can however suggest this in the feature requests sub board.

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KPotter Offline Member Posts: 58 Join Date: Dec 2003 Location: Basel, Switzerland	IRS limited to department - 22-08-2007, 01:59 PM I would like to turn off the IRS feature on some of my custom departments created. Is there already or can we see an option to turn off IRS for individual departments when a user is submitting a ticket for those departments?

craigbrass Offline Senior Member Posts: 5,402 Join Date: Jun 2005 Location: Cumbria, UK	22-08-2007, 02:04 PM Currently there is no way to limit it to departments. You can however suggest this in the feature requests sub board. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger