Kayako logo
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
tian Offline
Member
 
Posts: 67
Join Date: Dec 2006
Arrow issue after perfect Installation(3.04.10) - 14-02-2007, 02:03 PM

In the top of Client Support Center shows this:

Warning: Cannot modify header information - headers already sent by (output started at /home/customer/systorm.com.tw/www/support/config/config.php:1) in /home/customer/systorm.com.tw/www/support/includes/functions.php on line 1612





In the top of admin cp when I click login also shows same as above, and sometimes more, like this:


Warning: Cannot modify header information - headers already sent by (output started at /home/customer/systorm.com.tw/www/support/config/config.php:1) in /home/customer/systorm.com.tw/www/support/includes/functions.php on line 1612

Warning: Cannot modify header information - headers already sent by (output started at /home/customer/systorm.com.tw/www/support/config/config.php:1) in /home/customer/systorm.com.tw/www/support/includes/functions.php on line 1610

Warning: Cannot modify header information - headers already sent by (output started at /home/customer/systorm.com.tw/www/support/config/config.php:1) in /home/customer/systorm.com.tw/www/support/includes/functions.php on line 1610





I had tried v3.10.00 CVS trial version, that was perfect.
Then I purchase esupport owned yesterday, and I choose v3.04.10 stable(because v3.10.00 CVS is a supportsuit, looks like I am not accepted to use it).

1. What should I do now?
2. Can my lisence key for v3.10.00 CVS?
please help.............

[the live chat from http://www.kayako.com/ , can never connect for me(when I get online at home) for at least 2 weeks]

Last edited by tian; 14-02-2007 at 03:29 PM.
   
Reply With Quote
  (#2) Old
supportskins Offline
Senior Member
 
supportskins's Avatar
 
Posts: 3,536
Join Date: Aug 2006
Location: Mumbai, India
14-02-2007, 02:10 PM

Did you delete the setup directory?



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
Reply With Quote
  (#3) Old
tian Offline
Member
 
Posts: 67
Join Date: Dec 2006
14-02-2007, 02:16 PM

Yes, I done it.

and I am sure,
1. set cli/index.php to755
2. I am with the right domain.
3. Cache and files are 777.
   
Reply With Quote
  (#4) Old
dotboost Offline
New Member
 
Posts: 18
Join Date: Apr 2006
14-02-2007, 02:59 PM

PHP Code:
output started at /home/customer/systorm.com.tw/www/support/config/config.php:
That mean you have an empty row, or an extra space in the file config.php at line 1. Even a space before opening tag <?php can produce that error.
Open config.php file and check it for extra spaces.
   
Reply With Quote
  (#5) Old
tian Offline
Member
 
Posts: 67
Join Date: Dec 2006
14-02-2007, 03:11 PM

The config.php is like the attched pic, please check it.
My mouse cursor just with the "p" ..

Thanks but it seems there were another problem.
   
Reply With Quote
  (#6) Old
tian Offline
Member
 
Posts: 67
Join Date: Dec 2006
14-02-2007, 03:16 PM

Hey, dotboost,
thanks.

I changed config,php into utf-8,
seems I have a wrong save....

IT is solved.

Last edited by tian; 14-02-2007 at 03:29 PM.
   
Reply With Quote
Reply

Tags
installation, perfect

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
3.00.90 Customer Information issue thurmma SupportSuite, eSupport and LiveResponse 2 10-08-2006 03:34 PM



Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
vBulletin Skin developed by: vBStyles.com


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46