Javacript Error when replying to a meassage

[SteveBH]

Every time I try to post a reply to a message I get a javascript window pop up with the below message

XMLHttpRequest Open Failed!
This can happen if the URL you are accessing the product from (http://www.domain.com/support) is different than the one specified under Admin CP > Settings > General (Ex: http://support.domain.com/). Due to limitations of AJAX, The URL should be *exactly* the same as specified under Product URL setting.

Anyone got any ideas of how to solve this error?

[Siora]

Originally Posted by SteveBH

Every time I try to post a reply to a message I get a javascript window pop up with the below message

XMLHttpRequest Open Failed!
This can happen if the URL you are accessing the product from (http://www.domain.com/support) is different than the one specified under Admin CP > Settings > General (Ex: http://support.domain.com/). Due to limitations of AJAX, The URL should be *exactly* the same as specified under Product URL setting.

Anyone got any ideas of how to solve this error?

I had this exact same error when I was trying to quote in my post. I submitted a ticket and it was resolved. Submit a support ticket and quote ticket WXA-591886. This is what Mahesh did:

Hi,

I modified your main.js file to fix your AJAX related error. Please check and update me if issue persists.