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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 5 Join Date: Jul 2006 |  Javascript error on calendar object -
19-01-2007, 03:24 PM
Where ever I try to edit date fields i get a Javascript error. Either Line: 1536 Char: 3 Error: 'undefined' is null or not an object Code: 0 URL: http://[snip]/support/staff/inde..._a=insertevent Or Line: 1113 Char: 2 Error: 'this.tbody.firstChild' is null or not an object Code: 0 URL: http://[snip]/support/staff/inde..._a=insertevent SupportSuite 3.04.10 Internet Explorer 7 Also tried Firefox 2.0 but nothing happens when i press the calendar button. Please let know what to about this problem. I have tried emptying the cache without luck. |
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(#2)
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| Chief Executive Officer  Posts: 2,651 Join Date: May 2003 |
23-01-2007, 08:30 AM
Hi, Please create a support ticket for this and I will get someone to have a look into why this might be happening. Regards, Varun Shoor -------------------------------------------------------------------
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| calendar, javascript, object |
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