JavaScript error when doing Release

eger · **JavaScript error when doing Release -** 06-08-2007, 06:33 PM

I usually use release to close and add notes at the same time or to move tickets and add notes and assign a staff user all at the same time. Whenever I do a release and submit I get a JS error.

I attached the error. This is happening in the SupportSuite LiveResponse App and I believe it's using IE 7. SupportSuite is 3.10.02.

Anyone know if this is resolved in 3.11.01?

craigbrass · 06-08-2007, 07:11 PM

Yes this has been fixed and the fix will be included with the next stable.

eger · 15-08-2007, 07:25 PM

This error is still present in 3.11.01 and in latest LiveResponse WinApp....

craigbrass · 15-08-2007, 08:32 PM

Hmm. Submit it at http://bugs.kayako.net

Link to this thread and post a link back to tie the two up.

eger · 07-04-2008, 05:30 PM

I made a bug report for this a long while ago. It got bumped a couple times and now I can't find it at all. Anyone got the bug ID for this javascript error?

**Jamie Edwards** · 07-04-2008, 05:34 PM

Here it is: Kayako Bug Tracker - Viewing Issue #308 - JavaScript error when using Release function - and it has been marked as fixed for 3.20.03.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Unstable 3.1 release: Not in our member area	kami	Comments, Questions & Feedback	0	07-02-2007 11:44 AM
eSupport v2.1.8 Bug Fix Release Available	Varun Shoor	Technical Chat	0	16-10-2003 07:45 PM

craigbrass Offline Senior Member Posts: 7,557 Join Date: Jun 2005 Location: Cumbria, UK	06-08-2007, 07:11 PM Yes this has been fixed and the fix will be included with the next stable. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

eger Offline Member Posts: 122 Join Date: Jul 2004	15-08-2007, 07:25 PM This error is still present in 3.11.01 and in latest LiveResponse WinApp....

craigbrass Offline Senior Member Posts: 7,557 Join Date: Jun 2005 Location: Cumbria, UK	15-08-2007, 08:32 PM Hmm. Submit it at http://bugs.kayako.net Link to this thread and post a link back to tie the two up. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

eger Offline Member Posts: 122 Join Date: Jul 2004	07-04-2008, 05:30 PM I made a bug report for this a long while ago. It got bumped a couple times and now I can't find it at all. Anyone got the bug ID for this javascript error?