JavaScript error when doing Release

eger · **JavaScript error when doing Release -** 06-08-2007, 06:33 PM

I usually use release to close and add notes at the same time or to move tickets and add notes and assign a staff user all at the same time. Whenever I do a release and submit I get a JS error.

I attached the error. This is happening in the SupportSuite LiveResponse App and I believe it's using IE 7. SupportSuite is 3.10.02.

Anyone know if this is resolved in 3.11.01?

craigbrass · 06-08-2007, 07:11 PM

Yes this has been fixed and the fix will be included with the next stable.

eger · 15-08-2007, 07:25 PM

This error is still present in 3.11.01 and in latest LiveResponse WinApp....

craigbrass · 15-08-2007, 08:32 PM

Hmm. Submit it at http://bugs.kayako.net

Link to this thread and post a link back to tie the two up.

eger · 07-04-2008, 05:30 PM

I made a bug report for this a long while ago. It got bumped a couple times and now I can't find it at all. Anyone got the bug ID for this javascript error?

**Jamie Edwards** · 07-04-2008, 05:34 PM

Here it is: Kayako Bug Tracker - Viewing Issue #308 - JavaScript error when using Release function - and it has been marked as fixed for 3.20.03.

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craigbrass Offline Senior Member Posts: 5,394 Join Date: Jun 2005 Location: Cumbria, UK	06-08-2007, 07:11 PM Yes this has been fixed and the fix will be included with the next stable. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

eger Offline Member Posts: 116 Join Date: Jul 2004	15-08-2007, 07:25 PM This error is still present in 3.11.01 and in latest LiveResponse WinApp....

craigbrass Offline Senior Member Posts: 5,394 Join Date: Jun 2005 Location: Cumbria, UK	15-08-2007, 08:32 PM Hmm. Submit it at http://bugs.kayako.net Link to this thread and post a link back to tie the two up. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

eger Offline Member Posts: 116 Join Date: Jul 2004	07-04-2008, 05:30 PM I made a bug report for this a long while ago. It got bumped a couple times and now I can't find it at all. Anyone got the bug ID for this javascript error?