Kayako logo
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
netarus Offline
Member
 
Posts: 40
Join Date: Feb 2005
Location: Virginia Beach, VA
Arrow Javascript popup error with long messages - 23-02-2007, 03:31 PM

Whenever I post a very long message, the following window appears every couple of seconds:

Quote:
XMLHttpRequest Open Failed!
This can happen if the URL you are accessing the product from (http://www.domain.com/support) is different than the one specified under Admin CP > Settings > General (Ex: http://support.domain.com/). Due to limitations of AJAX, The URL should be *exactly* the same as specified under Product URL setting.
This only seems to show after a certain number of characters are entered into the 'Contents' field with a 'Post Reply' within the Staff portal.

I have triple checked these settings and the URL that I am at matches the settings in the admin panel. Any thoughts?
   
Reply With Quote
Reply

Tags
javascript, long, messages, popup

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Total Messages in Inbox: 0<br>0 Total Messages<br>Rejected Messages: 0<br>Accepted Rashin SupportSuite, eSupport and LiveResponse 5 07-01-2007 11:16 AM



Powered by vBulletin® Version 3.7.5
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
Help desk software by Kayako.


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48