JavaScript problem when loading LiveResponse

Ghazanchyan · **JavaScript problem when loading LiveResponse -** 22-04-2008, 11:39 AM

Here is the message I got when trying to open live support from the site and then type a message there:
Unterminated regular expression literal
</chatchunks>
Line 240

Please help.

supportskins · 22-04-2008, 07:45 PM

Have you modified the source code or templates?

Ghazanchyan · 23-04-2008, 05:39 AM

Just made the installation

craigbrass · 23-04-2008, 08:41 AM

Which version did you install? Are you saying all you have done is installed it and it is doing this "out of the box"?

Ghazanchyan · 23-04-2008, 09:34 AM

version 3.20.02
Messages in chat are not submitting and with help of javascript error viewer I detected that error.

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Ghazanchyan Offline Member Posts: 30 Join Date: Dec 2007 SupportSuite Yearly Leased License	JavaScript problem when loading LiveResponse - 22-04-2008, 11:39 AM Here is the message I got when trying to open live support from the site and then type a message there: Unterminated regular expression literal </chatchunks> Line 240 Please help.

supportskins Offline Senior Member Posts: 3,267 Join Date: Aug 2006 Location: Mumbai, India SupportSuite Owned License	22-04-2008, 07:45 PM Have you modified the source code or templates? Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

Ghazanchyan Offline Member Posts: 30 Join Date: Dec 2007 SupportSuite Yearly Leased License	23-04-2008, 05:39 AM Just made the installation

craigbrass Offline Senior Member Posts: 4,951 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License	23-04-2008, 08:41 AM Which version did you install? Are you saying all you have done is installed it and it is doing this "out of the box"? Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

Ghazanchyan Offline Member Posts: 30 Join Date: Dec 2007 SupportSuite Yearly Leased License	23-04-2008, 09:34 AM version 3.20.02 Messages in chat are not submitting and with help of javascript error viewer I detected that error.