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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| New Member Posts: 5 Join Date: Jan 2006 | KB Articles not showing -
01-02-2006, 03:10 AM
When I added a category and an published article under the category I can not view it view it from the Quick Jump link (I have one category showing but not the recently added hosted category). The same is true for the when replying to a ticket when I try to use the Quick Insert Knowledgebase link. Why isn't my category showing up?  thanks, Scott |
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