KB & Firefox paste

[richm]

Hi,

Anyone seeing the following problem when pasting into a KB article in Firefox?

When I paste into a KB article I get the following error from FF:

Unprivileged scripts cannot access Cut/Copy/Paste programatically for security reasons. Click OK to see a technical note at mozilla.org which shows you how to allow a script to access the clipboard.

I reviewed the technical not at mozilla and added the suggested fix in my users.js (after quitting ff)

I still get this error every time I try to paste into FF. FF carried the change to the prefs.js file as expected, but it makes no difference to how paste into KB behaves.


Anyone have a solution (other than using IE, where, yes it does work, but I'd rather not use IE)

Thanks,

Rich

[Jamie Edwards]

This is a security setting in Mozilla (or Netscape) based browsers.

To get around this:

1) Go to C:\Documents and Settings\[username]\Application Data\Mozilla\Firefox\Profiles\[one folder here].

2) Add the following lines in prefs.js or create your own user.js file:

user_pref("capability.policy.policynames", "allowclipboard");
user_pref("capability.policy.allowclipboard.Clipboard.cutcopy", "allAccess");
user_pref("capability.policy.allowclipboard.Clipboard.paste", "allAccess");
user_pref("capability.policy.allowclipboard.sites", "https://yourdomain.com");

3) Save and restart the browser.


See here:
http://www.mozilla.org/editor/midasd...rityprefs.html

[richm]

Thanks Jamie, tried that one. No joy.
Also tried disabling the clipboard in office, as some posts I found in Google suggested. Nothing there either.

It's just an observation at this point but it appears to be related to htmlarea, as I don't get the warning in other edit windows in eSupport, nor in any other web based app I've tested with thus far...

[Jamie Edwards]

Does it work if you right-click and select Paste?