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(#1)
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| New Member Posts: 3 Join Date: Feb 2006 | Knowledgebase Not Showing All Articles -
23-11-2007, 03:14 PM
Hi, Thought I would ask people here about this just in case I'm missing a setting or something silly like that, before I put it in as a bug. Anyway, if you log into our support system you are only able to see knowledgebase articles that have not been put into a category. This also means that you can only search for content within the articles you are able to see. Thanks in advance. |
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(#2)
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| Senior Member  Posts: 5,247 Join Date: Aug 2006 Location: Mumbai, India |
23-11-2007, 03:44 PM
Make sure the articles you added in the helpdesk are not private or draft and the category under which the article has been created is assigned to the correct template group.
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