Kayako logo
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
chelsel Offline
Member
 
Posts: 138
Join Date: Apr 2006
Knowledgebase PDF export doesn't set mime-type - 23-02-2007, 11:24 PM

The PDF view function should set the mime-type. Presently it does not and this is causing bad data to enter the Google search engine. For example, perform this Google search: http://www.google.com/search?q=jspel...rt+restriction

You will notice that the second link is the PDF article of the first link. However, Google has not detected the File Format (File Format: Unrecognized), because the mime-type was not properly set.

Thanks,
Cliff

P.S. Does anyone from Kayako read this stuff...
   
Reply With Quote
Reply

Tags
export, knowledgebase, mimetype, pdf

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Export PDF with umlauts not working Hawkwing SupportSuite, eSupport and LiveResponse 3 22-01-2008 04:24 PM
Can I export my knowledgebase to a .doc, or .pdf? darryl SupportSuite, eSupport and LiveResponse 0 22-11-2006 04:38 PM
Knowledgebase export to Wiki justins SupportSuite, eSupport and LiveResponse 0 21-02-2006 09:01 PM



Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
vBulletin Skin developed by: vBStyles.com


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46