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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 3 Join Date: Dec 2006 | Knowledgebase Suggestions - Character -
05-12-2006, 02:36 AM
Hi, In Knowledgebase Suggestions (ajax) it returns accented characters a interrogation. Example: Sugestões = Sugest?es domínio = dom?nio How to decide this problem? Thank You. |
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(#2)
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| Senior Member  Posts: 3,956 Join Date: Aug 2006 Location: Mumbai, India |
05-12-2006, 07:31 AM
Is the charset for your software and language pack set correctly? Try searching the Kayako Support desk for "charset", you should see about 2-3 KB articles which will help you change it and set it correctly. Hope this helps. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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