| Knowledgebase view count questions -
14-12-2006, 06:58 PM
When I view the popular page report it only lists 10 pages, is there a way to get more?
Also, when viewing the popular page report, does it only show popular pages that fit into those 10 pages, because I have three main categories, if I filter it out to one of those three I only get a few results. For example if the top 10 list shows 3 from category A, if I filter the list, it only shows 3. I would expect to see the top 10 articles from Catagory A. Thoughts on this?
Is there a way to reset page views? I have already thought of a potential future issue because of this. I support video games, so there is a product life, after awhile the sales go down and support stops receieving questions. Let's say a particular title generated a lot of page views, in the first 6 months. That articles will remain on the top list on the user's front end until something usurps it, which may or may not happen. Instead of a page count reset, maybe a new top list "Most popular articles in the last 30 days" |