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pika Offline
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Posts: 10
Join Date: Jan 2007
Language conversion problems - 30-01-2007, 10:47 AM

hi everyone
i recently purchased with SupportSuite Owned not long ago.
have installed the english and the converted language version.

there are some error shows up in my hosted page, can anyone help me with this problems?thanks alot.

1. http://mediagator.net/supportsuite/
in this link, the chinese traiditional version shows in right content, but there are some error codes appear at top:

Warning: sprintf() [function.sprintf]: Too few arguments in /home/mediagat/public_html/supportsuite/swift.php on line 434

Warning: sprintf() [function.sprintf]: Too few arguments in /home/mediagat/public_html/supportsuite/swift.php on line 435

Warning: Cannot modify header information - headers already sent by (output started at /home/mediagat/public_html/supportsuite/swift.php:434) in /home/mediagat/public_html/supportsuite/includes/functions.php on line 1612
--
How can those be removed?

2. Is there any place to translate Admin CP and Staff CP in Chinese? or any language skin available? or can be change with my design?

3. for the Live Response, can the Control Window be translated? and where do i place the chat code in my webpage, so it works with Live Response?

thanks so much with the help!
   
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pika Offline
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Posts: 10
Join Date: Jan 2007
01-02-2007, 02:55 AM

1. http://mediagator.net/supportsuite/
in this link, the chinese traiditional version shows in right content, but there are some error codes appear at top:

Warning: sprintf() [function.sprintf]: Too few arguments in /home/mediagat/public_html/supportsuite/swift.php on line 434

Warning: sprintf() [function.sprintf]: Too few arguments in /home/mediagat/public_html/supportsuite/swift.php on line 435

Warning: Cannot modify header information - headers already sent by (output started at /home/mediagat/public_html/supportsuite/swift.php:434) in /home/mediagat/public_html/supportsuite/includes/functions.php on line 1612
--
How can those be removed?
>>
this problem has been resolved.
it caused by I tried to translate phrases such as "power by kayako"..etc,
which are shown as editable column under Admin CP>>Languages>>Manage Phrases

If you are one of users that need to have those context transated into a different languages, those are not editable.

Also a suggestion for kayako, if there are phrases that can't be translated or edited, maybe it is better to not show them or simply give notice. it will be easier for both kayako and us.

thanks again for helping me resolve this issue.
   
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