LDAP & New User Registration

[Sedona]

I am happy to announce that I have LDAP working!!!

But, since I enabled LDAP - I lost the "register widget" on the user login screen.

I have checked the users > manage groups > guest > can view register widget = yes.

Note: I also have the "news widget" enabled (everything else is disabled) and it shows up on the users login screen.

As a check - I enabled all widgets and all of them show up except for the "register widget".

I plan on supporting both internal and external users and want the functionality to register a new user if necessary.

Otherwise, I think my only option is to create the external "user" manually (if I want to keep my LDAP implementation).

Thoughts?

[supportskins]

Kayako's loginshare is designed to accept users from a single system and not both i.e. Kayako as well as the shared system. Personally I feel this is a drawback in more than one ways. I had discussed this with Varun some time back and he assured me to look into other possibilities to add this feature.

[Sedona]

Is there a way for me to modify the code (yeah - like I'm a programmer) to enable this feature or by doing this will I essentially break the app?

If I can modify the code - where would I start?

[Sedona]

OK folks - I solved my problem (although I'm not happy with the outcome).

Since I found another thread that said I couldn't add a new user if they weren't in the LDAP directory, it pretty much sealed the fate of which way I needed to go. I wanted to support both internal & external customers but without the ability to add new users (or external customers), I had to disable the LDAP integration.

After I backed out the LDAP integration, my "register widget" showed back up and I'm functioning like I wanted (registering new users).

Now if only I could solve my email problem....
New Install - Email Problems

[supportskins]

Kayako does need to work on "dual system support"