License Error: Key file does not exist

[iambic]

ok I've followed the installation manual by the book.

- installed the zend optimizer
- changed config.php as necessary
- set 777 cache and files folders
- uploaded all the files under /upload/ in binary mode (I've only renamed index.php to index_k.php and favicon.ico to favicon_k.php cause currently the site is live, using another support solution, so I can't just take it down till the new one kayako-powered is up)
- uploaded key.php in the root folder of the support suite, in binary mode as well.

I visit /setup/setup.php and I get an happy "License Error: Key file does not exist"

Starting uphill already...

- Adriano

[iambic]

Hi,

problem solved -- you can discard what above. Re-downloaded it again, and upload it zipped on the server just to make sure. Unpacked it over there and I got to the setup screen

- Adriano