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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 27 Join Date: Sep 2004 |  Live Support dates screwed when looking at them in staff cp and windows app -
02-04-2008, 02:04 PM
Hi there, When you login to the staff control panel, go to Live Support, then Messages, Replied Messages, the dates look aok and are correct. Click on the Subject of the message you want to open, and hey presto the dates changes to the current time and date for both of them... Rather than leaving them as the correct date and time as per the previous page. I don't think this can be a design feature  How can we get round it? Thanks, Chris ICANN Accredited registrar. http://reseller.netearthone.com NetEarth has introduced a tier system *slab pricing", check out the new pricing! |
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(#2)
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| Senior Member Posts: 5,552 Join Date: Jun 2005 Location: Cumbria, UK |
02-04-2008, 02:25 PM
Confirmed and added to bug tracker -> Kayako Bug Tracker - Viewing Issue #517 - Date for Live Support Messages Icon Headquarters - Its Elixir - Web2Messenger |
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