Live support Icon on HTTPS

Yosemite · **Live support Icon on HTTPS -** 06-04-2006, 05:52 PM

Is there any way to place the livesupport icon on a HTTPS protected page?
I tried with the text link, html button ...everything....but keeps getting the annyoing "there are both secure and unsecure itames" where the unsecure is the scripting associated with kayako.

Can anyone please help whit this?
thanks
Yosemite

mattpark · 07-04-2006, 11:09 AM

Certainly would be interested in this aswell...

However, i have a sneaky feeling that the only way you would get round this is by installing kayako under the ssl directory too. If you reference to anything outside of it you wil break your SSL connection.

I think the best way to get round this is to have a link (which isnt active aka. changing status if someone is online) at the bottom of the page which will take you to a none secure area where you can get help.

Neil-UKWSD · 07-04-2006, 01:09 PM

Hi,

You do need to have it installed under SSL for this to work, there is a feature request open to allow for both.

ehoffman · 07-04-2006, 06:47 PM

I just set my support suite to https:// and it works under any scenario.

manolodf · 18-09-2006, 04:57 PM

Is there a way to have supportsuite run under http:// but have only livehelp (Live response) work under https://?

B00MER · 18-09-2006, 06:10 PM

http://forums.kayako.com/showthread....0993#post40993

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Yosemite Offline New Member Posts: 18 Join Date: Dec 2005	Live support Icon on HTTPS - 06-04-2006, 05:52 PM Is there any way to place the livesupport icon on a HTTPS protected page? I tried with the text link, html button ...everything....but keeps getting the annyoing "there are both secure and unsecure itames" where the unsecure is the scripting associated with kayako. Can anyone please help whit this? thanks Yosemite

Neil-UKWSD Offline Member Posts: 868 Join Date: Jun 2003 Location: United Kingdom	07-04-2006, 01:09 PM Hi, You do need to have it installed under SSL for this to work, there is a feature request open to allow for both. Neil Wood \| UK Web.Solutions Direct Ltd UK cPanel/WHM hosting accounts http://ukwebsolutionsdirect.co.uk

ehoffman Offline Member Posts: 200 Join Date: Dec 2005	07-04-2006, 06:47 PM I just set my support suite to https:// and it works under any scenario. ------------- Eric Managing Partner EJH & Associates Latest Stable Support Suite Owned (with 7 domains)

manolodf Offline New Member Posts: 19 Join Date: Nov 2004	18-09-2006, 04:57 PM Is there a way to have supportsuite run under http:// but have only livehelp (Live response) work under https://?

B00MER Offline New Member Posts: 7 Join Date: Jan 2006	18-09-2006, 06:10 PM http://forums.kayako.com/showthread....0993#post40993 X-Cart Modifications/Templates and more.