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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

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Dynadata Offline
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Posts: 171
Join Date: Feb 2008
Location: Netherlands
Location of Next & Back button by Troubleshooter - 03-04-2008, 02:39 PM

Hi,

The buttons "Next" and "Back" by the Troubleshooter which are used to go a step forward or backward are at the wrong place.
The "Next" button is aligned on the left while the "Back" button is aligned at the right.
In every application I've seen the "Back" button is always on the left side of the "Next" button.

To change this you could edit the template by:
"Admin CP >> Templates >> Manage Templates >> Troubleshooter >> tsstepdisplay".

But it should be a default feature of Kayako......
   
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jnet Offline
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Posts: 614
Join Date: Mar 2008
03-04-2008, 03:29 PM

Thanks a lot I was trying to fix this just today and I did not know where
it was helpful, with all the changes we are making I hope the update will not become painful
   
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