Locked out of HelpDesk account

[Astral]

I noticed that new emails to our helpdesk account were not being parsed. Turns out that a tech here had changed the password on the account. I've reset the password but, still the mail is not being parsed. When I attempt to manually parse the mail I get the following message:

array(4) { [0]=> string(75) "The referenced account is currently locked out and may not be logged on to." [1]=> string(75) "The referenced account is currently locked out and may not be logged on to." [2]=> string(75) "The referenced account is currently locked out and may not be logged on to." [3]=> string(23) "Too many login failures" } Total Messages
Rejected Messages:
Accepted Messages: PHP Warning: imap_open(): Couldn't open stream {win2003:143/imap/notls}INBOX in C:\inetpub\wwwroot\supportsuite\modules\parser\cro n_parser.php on line 82

I'm assuming this is because SupportSuite's login info was wrong. Anybody have an idea of how I can get this fixed?

Thanks

Windows 2003 Server
PHP 4

[Astral]

It's a damn lockout policy that should eventually run out.

Thanks anyway.