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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 1 Join Date: Sep 2007 | MAC users cannot view ticket online if sent from mail client -
21-09-2007, 05:23 PM
Hello all, Our MAC users cannot view tickets online if sent from their Mac's using a mail client on their machine. It they login to the ticket system via browser and open the tickets from the interface they have no problems. I see lots of MAC issues but nothing like this. Anyone know of this problem and/or any fix? Thanks! |
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(#2)
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| Senior Member  Posts: 3,566 Join Date: Aug 2006 Location: Mumbai, India |
22-09-2007, 01:21 PM
You mean they cannot see the staff replies in the Mac mail client? Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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| client, mac, online, ticket |
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