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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| Member Posts: 35 Join Date: Mar 2006 | Manage Fields: user editable = NO not works ! -
15-04-2006, 12:33 PM
Hi, i've created a new field and setup the user editable = NO It's strange, but it continue to be editable by users, why ?? thanks |
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(#2)
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| New Member Posts: 13 Join Date: Oct 2005 |
06-01-2008, 09:18 AM
interesting, prevent modification of field contents (client side) Staff CP > Users > Registered > Can Change Ticket Properties > "NO" Admin CP > Custom Fields > Manage Fields > Edit > User Editable > "No" i will try later also |
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(#3)
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| Operations Manager  Posts: 5,122 Join Date: Jan 2006 Location: United Kingdom |
06-01-2008, 05:22 PM
Quote:
Quote:
Editable:  Non-editable:  -------------------------------------------------------------------
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| editable, manage, works |
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