migrate from AWBS helpdesk to kayako helpdesk

Bashar · **migrate from AWBS helpdesk to kayako helpdesk -** 26-01-2008, 06:59 PM

Hello,
i was wondering is it possible to migrate old tickets from AWBS helpdesk into Kayako's esupport for archiving and future access for both staff and users?

Thanks.

craigbrass · 26-01-2008, 07:04 PM

There is no import script built but look in /setup/impex/ as building one shouldn't be too hard.

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Bashar Offline Member Posts: 31 Join Date: Aug 2004 Location: Kuwait	migrate from AWBS helpdesk to kayako helpdesk - 26-01-2008, 06:59 PM Hello, i was wondering is it possible to migrate old tickets from AWBS helpdesk into Kayako's esupport for archiving and future access for both staff and users? Thanks. Bashar Al-Abdulhadi KuwaitNET Internet Services - CEO http://www.KuwaitNET.net

craigbrass Online Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK	26-01-2008, 07:04 PM There is no import script built but look in /setup/impex/ as building one shouldn't be too hard. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger