 |
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
 |
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
| ||||||||||||
|
|
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
(#16)
  |
| New Member Posts: 5 Join Date: May 2008 |
07-07-2008, 12:04 PM
Hi Craig - sorry for the delay in getting back to you. PHP Info log attached. |
| |  |
|
(#17)
|
| Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK |
07-07-2008, 12:09 PM
Freetype is missing from your PHP install. GD is basically useless without this. Icon Headquarters - Its Elixir - Web2Messenger |
| | |
|
(#18)
|
| New Member Posts: 5 Join Date: May 2008 |
07-07-2008, 02:06 PM
fantastic. Thanks Craig. I'll get it re-compiled and try it again. Will let you know. Matt |
| | |
|
(#19)
|
| New Member Posts: 5 Join Date: May 2008 |
07-07-2008, 02:58 PM
Hmmm - which version should be installed Craig. Theres a choice of 1.x or 2.x |
| | |
|
(#20)
|
| Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK |
07-07-2008, 03:00 PM
Latest 2.x branch should be fine. Icon Headquarters - Its Elixir - Web2Messenger |
| | |
|
(#21)
|
| Developer  Posts: 537 Join Date: Dec 2007 Location: Idaho |
08-07-2008, 08:29 PM
New code has been added to CVS to make this easier to diagnose. Also, Craig is correct: prefer newer stable versions of GD and FreeType. (In fact, newer PHP versions don't even support older FreeType and older GD anymore.) -------------------------------------------------------------------
|
| | |
|
(#22)
|
| Senior Member Posts: 5,579 Join Date: Jun 2005 Location: Cumbria, UK |
09-07-2008, 07:56 AM
Personally, I would like to see a diagnostic checker in the ACP so the user can see if anything has changed on the server causing Kayako to stop working. Icon Headquarters - Its Elixir - Web2Messenger |
| | |
|
(#23)
|
| Developer Posts: 537 Join Date: Dec 2007 Location: Idaho | Well y'know... -
11-07-2008, 08:39 PM
Quote:
-------------------------------------------------------------------
| |
| | |
|
| Tags |
| captcha, missing |
| Thread Tools | Search this Thread |
| Display Modes | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Free Client Comment Validation + Captcha | Chris Boulton | Modifications & Addon Releases | 34 | 04-04-2008 01:15 AM |
| Customized ticket submission form with captcha | yruhere_steve | SupportSuite, eSupport and LiveResponse | 0 | 07-03-2008 12:56 AM |
| Captcha | Alex H | How do I? | 2 | 13-01-2008 11:16 AM |
| UNKNOWN UI -> Audio captcha | igornuk | Feature Requests | 0 | 07-11-2006 03:40 PM |
| What I am missing in (e)Support(Suite) | logicway | Duplicate Requests | 1 | 06-09-2006 04:51 PM |
Linear Mode
