Modernbill 5 Login Share

dbase · **Modernbill 5 Login Share -** 10-09-2006, 04:38 AM

I am wondering if login share will work for ModernBill 5. I have searched the forums, and understand that full client area integration is still not done. I could live with using the Kayako frontend for support as long as the user could use the same login info.

This is the only thing holding me back from purchasing Kayako right now.

Thanks

Neil-UKWSD · 10-09-2006, 08:52 AM

Hi,

Currently there is no login share module for ModernBill v5.

dbase · 10-09-2006, 10:08 AM

As an experienced php coder, I wouldn't think would be hard to fix. Without know how the login share works, I would assume it is just doing a few db queries to verify user data.

Second question. If I purchase Kayako, is the loginshare files encoded?

dbase · 21-09-2006, 04:56 AM

No one care to answer...Hmm

eiden · 21-09-2006, 07:41 AM

Quote:

Originally Posted by dbase

As an experienced php coder, I wouldn't think would be hard to fix. Without know how the login share works, I would assume it is just doing a few db queries to verify user data.

Second question. If I purchase Kayako, is the loginshare files encoded?

If you buy the owned version, the loginshare-files is not encrypted.

supportskins · 21-09-2006, 09:46 AM

You can request the unencrypted loginshare files from Kayako support. They will provide it to you even if you are on leased license.

twhiting9275 · 24-09-2006, 07:31 PM

Quote:

As an experienced php coder, I wouldn't think would be hard to fix. Without know how the login share works, I would assume it is just doing a few db queries to verify user data.

Nope
Unfortunately, it's not that simple. According to MB, the only way to ensure that a password is correct now is using their API system, which is a messy way to do stuff.

gabbs · 30-09-2006, 05:20 AM

is anyone working on this? Modernbill? Kayako?

Neil-UKWSD · 30-09-2006, 07:13 AM

Hi,

Kayako are stll waiting on ModernBill sending the documentation over that Michael was/is preparing once 5.1 of ModernBill is out (stable).

Patiek · 25-10-2006, 11:39 PM

Can someone please post an update on this topic? Surely an ETA exists by now?

MB 5.x now has ability to migrate PayPal (which was on of the things that was preventing us from upgrading due to some PayPal customers).

Unfortunately, we are now still held up by lack of login share ability.

I would like to know what is being done and when we can expect the ability. Is the API still holding you up or is this a problem with poor coding of the login share feature?

keliix06 · 26-10-2006, 09:03 AM

5.1 was just announced as stable today. One post above yours states that MB is sending over documentation after 5.1 was released as stable. It will then take time to actually code the module.

Since it's been only a few hours, it's not unlikely that Kayako hasn't even seen the documentation yet.

Patiek · 26-10-2006, 08:39 PM

Quote:

Originally Posted by keliix06

5.1 was just announced as stable today. One post above yours states that MB is sending over documentation after 5.1 was released as stable. It will then take time to actually code the module.

Since it's been only a few hours, it's not unlikely that Kayako hasn't even seen the documentation yet.

I find it strange that the documentation would not have been available before hand (especially considering that the STABLE was released) and the documentation was mentioned nearly a month ago.

Dark_Wizard · 26-10-2006, 10:07 PM

Quote:

Originally Posted by Patiek

I find it strange that the documentation would not have been available before hand (especially considering that the STABLE was released) and the documentation was mentioned nearly a month ago.

Actually it has been out for a while and others have and are currently already migrating thier products with no issues...check this thread -> http://www.moderngigabyte.com/modern...ad.php?t=23032

***Varun Shoor*** · 27-10-2006, 07:11 AM

We still havent received any documentation on the newly introduced Action Hooks which will allow us to complete the MB v5 integration.

I will be sending a reminder email to Michael shortly and post an update on our blog as soon as we receive it.

Regards,

Varun Shoor

UH-Matt · 31-10-2006, 02:15 AM

Varun - could you followup on the MB5 integration please?

Im under pressure to drop kayako (even thought it may not be your fault) if its not sorted in the next week or so.

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dbase Offline Registered User Posts: 12 Join Date: Sep 2006	Modernbill 5 Login Share - 10-09-2006, 04:38 AM I am wondering if login share will work for ModernBill 5. I have searched the forums, and understand that full client area integration is still not done. I could live with using the Kayako frontend for support as long as the user could use the same login info. This is the only thing holding me back from purchasing Kayako right now. Thanks

Neil-UKWSD Offline Member Posts: 868 Join Date: Jun 2003 Location: United Kingdom	10-09-2006, 08:52 AM Hi, Currently there is no login share module for ModernBill v5. Neil Wood \| UK Web.Solutions Direct Ltd UK cPanel/WHM hosting accounts http://ukwebsolutionsdirect.co.uk

dbase Offline Registered User Posts: 12 Join Date: Sep 2006	10-09-2006, 10:08 AM As an experienced php coder, I wouldn't think would be hard to fix. Without know how the login share works, I would assume it is just doing a few db queries to verify user data. Second question. If I purchase Kayako, is the loginshare files encoded?

dbase Offline Registered User Posts: 12 Join Date: Sep 2006	21-09-2006, 04:56 AM No one care to answer...Hmm

supportskins Offline Senior Member Posts: 3,692 Join Date: Aug 2006 Location: Mumbai, India	21-09-2006, 09:46 AM You can request the unencrypted loginshare files from Kayako support. They will provide it to you even if you are on leased license. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

gabbs Offline New Member Posts: 8 Join Date: Apr 2004	30-09-2006, 05:20 AM is anyone working on this? Modernbill? Kayako?

Neil-UKWSD Offline Member Posts: 868 Join Date: Jun 2003 Location: United Kingdom	30-09-2006, 07:13 AM Hi, Kayako are stll waiting on ModernBill sending the documentation over that Michael was/is preparing once 5.1 of ModernBill is out (stable). Neil Wood \| UK Web.Solutions Direct Ltd UK cPanel/WHM hosting accounts http://ukwebsolutionsdirect.co.uk

keliix06 Offline New Member Posts: 29 Join Date: May 2005	26-10-2006, 09:03 AM 5.1 was just announced as stable today. One post above yours states that MB is sending over documentation after 5.1 was released as stable. It will then take time to actually code the module. Since it's been only a few hours, it's not unlikely that Kayako hasn't even seen the documentation yet.

UH-Matt Offline Member Posts: 59 Join Date: Jul 2004 Location: London, UK	31-10-2006, 02:15 AM Varun - could you followup on the MB5 integration please? Im under pressure to drop kayako (even thought it may not be your fault) if its not sorted in the next week or so.