Monitoring https - without image

Martie · **Monitoring https - without image -** 08-04-2008, 05:31 PM

What is the code to silently monitor secure pages, no image being shown?
TIA!

**Jamie Edwards** · 08-04-2008, 05:41 PM

Hi Martie,

Under the staff control panel, Live Support, Tag Generator, Visitor Tracking

Martie · 10-04-2008, 10:27 PM

Ok, I used the code but get the "viewing-secure,insecure" warning when the page loads...and live response tracks it correctly, HOWEVER, I tried adding https to the generated code and by doing that, live response is NOT tracking it.
Any help appreciated!

**Jamie Edwards** · 11-04-2008, 12:03 AM

Hi Martie,

Do a search here on the forums for "SSL" - you'll get a lot of results (most importantly, http://forums.kayako.com/f119/system...sl-pages-4612/)

Martie · 11-04-2008, 01:55 AM

Quote:

Originally Posted by Jamie Edwards

Hi Martie,

Do a search here on the forums for "SSL" - you'll get a lot of results (most importantly, http://forums.kayako.com/f119/system...sl-pages-4612/)

I saw that thread earlier but with the OP being in 2005 I thought surely by now this wouldnt be an issue.
Disappointing.

craigbrass · 11-04-2008, 08:23 AM

It is in the bug tracker for fixing before the next minor release which shouldn't be too long considering how fast the bugs are getting fixed now (see http://changelog.kayako.net) .

The bug report is at Kayako Bug Tracker - Viewing Issue #357 - Full SSL support inc. for chat icon/loader

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Martie Offline New Member Posts: 5 Join Date: Jan 2004	Monitoring https - without image - 08-04-2008, 05:31 PM What is the code to silently monitor secure pages, no image being shown? TIA!

Jamie Edwards Offline Operations Manager Posts: 7,373 Join Date: Jan 2006 Location: England, UK	08-04-2008, 05:41 PM Hi Martie, Under the staff control panel, Live Support, Tag Generator, Visitor Tracking Jamie Edwards (jamie.edwards ]at[ kayako.com) ------------------------------------------------------------------- Connect with Kayako on: Twitter, Facebook and LinkedIn Receive technical support via the members area The ultimate V4 FAQ thread.

Martie Offline New Member Posts: 5 Join Date: Jan 2004	10-04-2008, 10:27 PM Ok, I used the code but get the "viewing-secure,insecure" warning when the page loads...and live response tracks it correctly, HOWEVER, I tried adding https to the generated code and by doing that, live response is NOT tracking it. Any help appreciated!