Multi-language News Items

Seytec · **Multi-language News Items -** 01-07-2008, 11:03 AM

Hi, I'm using Kayako for my company with a lot of different languages (dutch,german,france,english), It there a way to make also different newsitems for a dutchclient/germanclient/...etc. I really help to have that option in it to make the support 1 language support and not 2.

kind regard

Steven

supportskins · 01-07-2008, 04:37 PM

You can do these using template groups feature. Search the forums for "template groups" or "satellite helpdesk" and you should get something.

jnet · 01-07-2008, 11:15 PM

No

You will always have problem. ask me I tried.
Multi language in Kayako needs a lot of fixing.

Seytec · 02-07-2008, 01:53 PM

so there is no solution for that problem, is google Translation not an option?

supportskins · 02-07-2008, 02:09 PM

To translate the content in Kayako, you will have to modify substantial part of source code without which this is not possible.

FrightFactor · 02-07-2008, 02:54 PM

To have a multilanguage support helpdesk in every way would be a dream come true. We created sub categories under each department for the each language. The easiest way at this moment.

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Seytec Offline New Member Posts: 2 Join Date: Jun 2008	Multi-language News Items - 01-07-2008, 11:03 AM Hi, I'm using Kayako for my company with a lot of different languages (dutch,german,france,english), It there a way to make also different newsitems for a dutchclient/germanclient/...etc. I really help to have that option in it to make the support 1 language support and not 2. kind regard Steven

supportskins Offline Senior Member Posts: 3,566 Join Date: Aug 2006 Location: Mumbai, India	01-07-2008, 04:37 PM You can do these using template groups feature. Search the forums for "template groups" or "satellite helpdesk" and you should get something. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

jnet Offline Member Posts: 511 Join Date: Mar 2008	01-07-2008, 11:15 PM No You will always have problem. ask me I tried. Multi language in Kayako needs a lot of fixing.

Seytec Offline New Member Posts: 2 Join Date: Jun 2008	02-07-2008, 01:53 PM so there is no solution for that problem, is google Translation not an option?

supportskins Offline Senior Member Posts: 3,566 Join Date: Aug 2006 Location: Mumbai, India	02-07-2008, 02:09 PM To translate the content in Kayako, you will have to modify substantial part of source code without which this is not possible. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

FrightFactor Offline Member Posts: 41 Join Date: Jun 2008 Location: NRW, Germany	02-07-2008, 02:54 PM To have a multilanguage support helpdesk in every way would be a dream come true. We created sub categories under each department for the each language. The easiest way at this moment.