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Bconsulting Offline
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Multiple departments - 08-02-2006, 05:40 PM

When you are using the tag generator for the code to paste on your website it would be nice if we could select mutliple departments for this. Right now you can choose all departments or just 1 department.

However this does not work, because for our websites pages we only want sales and billing to show up and on our support page we only want support, development, etc to show up as options for departments for users to choose.

Anyway this can be implemented?
   
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alwaysweb Offline
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12-06-2006, 09:04 PM

I too would love to see this feature. We have 4 departments:

Tech Support
Billing
Sales
Callback Request

On on our home page, we'd like to show all departments...

But on our order page, we'd like to show Sales, and Callback Request.

On our tech support page, we'd like to show Tech Support, and Callback Request.

Under Live Suupport > Tag Generator > HTML Button

It allows me to select "-- All Departments --" or one specific department.

Basically, the dropdown menu does not allow multiple selections. If you set the <select size=X> it'll be a select menu instead of a dropdown menu, and if you enable the "multiple" list style (the multiple attribute, <select size=3 multiple>...)

The "Multiple" list style lets you select any number of the available choices: none, some, or all of them. A scroll bar beside the choices allows you to scroll the list, if all choices are not visible. Clicking your mouse pointer on a choice selects it and unselects all other choices. (Keyboard alternative: use up and down arrow keys to scroll to a choice.) The selected choice is highlighted, usually with a different background color.

- To select an additional choice, or to deselect a choice, hold down the Control key (Windows) or Command key (Macintosh) while clicking on a choice.
- To select a contiguous group of choices, click on the first choice, hold down the Shift key, and click on the last choice. (Keyboard alternative: hold down the shift key while scrolling to select a contiguous group of choices.)
   
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