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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| New Member Posts: 1 Join Date: Apr 2006 | News -
26-04-2006, 03:35 PM
How do I use the news option? |
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(#2)
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| Member Posts: 85 Join Date: Mar 2006 Location: Honolulu HI |
27-04-2006, 01:26 AM
well.. what are you trying to accomplish ? the normal setup is that you have the news widget visible and then in the staff control panel under "news" you can insert new news items. it would appear on your website as well as get sent out email to anyone that was subscribed to it. you have to have the news options turned on in the admin control panel too. (for your groups and staff to see them) but back to the original question, what are you trying to accomplish ? |
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