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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| Member  Posts: 159 Join Date: Feb 2008 | News displayed to multiple templates -
28-02-2008, 08:20 PM
Is there a way i can display a news item to more than one template group per article? I would like to only have to make ONE news article instead of 6 identical for each group... |
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(#2)
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| Senior Member  Posts: 3,962 Join Date: Aug 2006 Location: Mumbai, India |
28-02-2008, 08:27 PM
No, this is not currently possible. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#3)
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| Member  Posts: 197 Join Date: Oct 2007 Location: Jakarta, Indonesia |
22-03-2008, 07:56 PM
Quote:
Later: oops, someone did manage this... http://forums.kayako.com/f119/news-a...-groups-12981/ + Free: Ticket List & Search Mods | Dept. Display Names + Free: (Almost) Perfect Outlook/HTML Tickets + Tutorials: SLA System Explained | Using Template Groups Kayako v3.20.02 | PHP: 5.2.6 | MySQL: 5.0.58 | CentOS 4 | |
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(#4)
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| Senior Member Posts: 3,962 Join Date: Aug 2006 Location: Mumbai, India |
22-03-2008, 08:25 PM
I meant that is not possible by default. If you can edit the code then sky is the limit  Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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| Thread | Thread Starter | Forum | Replies | Last Post |
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| FR - Templates and News | Siora | Duplicate Requests | 1 | 16-05-2007 09:38 AM |
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