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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 7 Join Date: Mar 2006 | News Widget not being displayed -
25-04-2006, 12:17 AM
I am using version 3.00.32 and I initially disabled the News Widget from the 'admin' control panel. Now, I've enabled the widget but it is not being displayed on the first page or in the footer. Can someone let me know what I need to do? Thank you for your time. Jeremy |
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(#2)
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| New Member Posts: 7 Join Date: Mar 2006 | RE: News Widget not being displayed -
26-04-2006, 04:32 PM
Does the empty response mean that this is a bug or I'm not going to the right area of the 'admin' section to get the News widget enabled? Jeremy |
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(#3)
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| Community Moderator  Posts: 893 Join Date: May 2005 Location: Henderson, Nevada |
26-04-2006, 04:48 PM
have you cleared your web browsers cache/cookies and deleted the temporary internet files? |
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(#4)
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| New Member Posts: 7 Join Date: Mar 2006 |
01-05-2006, 04:37 PM
Yes. Also, I deleted the eSupport cache and it didn't change anything. You can see it at http://support.okcproducts.com/ Regards, Jeremy |
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