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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 10 Join Date: Dec 2005 | Not enough permissions? -
17-01-2007, 03:23 PM
Hi all, Whenever a customer clicks the link in their autoresponder email to be taken to their ticket, they get this: Quote:
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(#2)
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| Senior Member  Posts: 3,852 Join Date: Aug 2006 Location: Mumbai, India |
17-01-2007, 10:07 PM
Which version of Kayako are you using? Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#3)
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| New Member Posts: 10 Join Date: Dec 2005 |
18-01-2007, 03:28 PM
Quote:
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(#4)
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| Chief Executive Officer  Posts: 2,829 Join Date: May 2003 |
18-01-2007, 07:12 PM
Please upgrade your helpdesk it contains a rephrased error message. You can find the upgrade instructions at http://manual.kayako.net Thanks. Regards, Varun Shoor -------------------------------------------------------------------
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