a note at the foot of chat window for chat disconnection

[jnet]

today again I was disconnected while chating with client
so I decided to put a note at the foot of my chat window


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Note: If during the chat session the operator does not respond for a long time, It might be because the connection has been lost.
You can try by opening a new chat request. We always chat with a greeting at the beginning and at the end.

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hey any English native speaker out there can help me correct the words up there?

[craigbrass]

Try :-
Note: If during a chat session the operator stops responding, it may be because the connection has been lost. If this happens, please first try asking the operator if they are still there and wait for a response. If this fails, please close the window and start a new chat session. We always start any chat with a default greeting.

[jnet]

Thanks a lot for always helping, I hope any thing I can do to help you

[craigbrass]

Your welcome. Glad I could be of help.

[jnet]

by the way what is this webtomessanger site at the foot?
I searched around but did not see any software or something!

[craigbrass]

It is something the lead developer (Andrew Gillard) at my company created. Basically, it allows users to setup a form that sends a message to their WLM / MSNM address without revealing their WLM / MSNM handle address. He wrote it in PHP but then the creator of StuffPlug recoded it in C++ for it to be more efficient at working. Microsoft then changed some code which broke the W2M "bots" that send the messages and TB (creator of StuffPlug) hasn't had chance to fix it.