Number of Concurrent Users?

jbard · **Number of Concurrent Users? -** 30-04-2008, 06:28 PM

Hi all,

I have a question about how many total users an instance of Kayako can support at any given moment? For some reason I remember reading 750 simultaneous, but I don't remember where I read that, nor what the details about it were. Is it limited by hardware or is it simply a software limitation?

We're set to explode with the number of users we're going to have, and I'd like to be sure that Kayako can handle it.

**Jamie Edwards** · 30-04-2008, 06:32 PM

Hi jbard,

As with most web applications, it is entirely down to your hardware (particularly the hardware on which your database is hosted) as well as your server configuration, as to how it performs - there is no sure way to approximate the 'limits'.

craigbrass · 30-04-2008, 06:48 PM

Best way is to just get a decent server and see how it copes, upgrading as required.

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craigbrass Offline Senior Member Posts: 5,072 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License	30-04-2008, 06:48 PM Best way is to just get a decent server and see how it copes, upgrading as required. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger