Once again--- Kayako Support????

[webbezcom]

hi,

Why am I not getting any support from kayako again?????????????

This is beyond a joke guys, apart from all the other problems i had in the past why in gods name have you made me pay $40 and generated me a useless license file! My software doesn't work, i get-

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License Error: Invalid Key File
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This is my support request sent on the 15th of august
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Posted On: 15 Aug 2006 06:03 PM

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I've uploaded my license file to http://support.webbez.com and it says

License Error: Invalid Key File
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I haven't as yet received a reply!!

additionally why have i still not had a refund from you????????????

You were sent an echeque which you don't accept, i sent you money via the correct method on paypal and asked you to refund the echeque this was your reply-

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Posted On: 14 Aug 2006 09:26 PM

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Hi Alistair,
Your license has been extended. Your request has been forwarded to our refund department and it will be processed soon.

Let me know if there is anything else.

Regards,

Birender Hundal
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Kayako Infotech Ltd.
http://www.kayako.com
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I still haven't received a refund!!!!

You have given me a useless license file and charged me double for it, i'm sorry guys but your effectively stealing from me!