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travisbell Offline
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Location: Calgary, Canada
Only send SMS alerts after hours? - 13-06-2006, 08:30 PM

I can't seem to figure this one out.

I would like to have SMS alerts sent out ONLY during after hours for support. How can I setup Kayako to do this for me?

Thanks in advance!


Travis Bell
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Last edited by travisbell; 10-09-2006 at 04:08 PM.
   
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Skydoc Offline
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SMS after hours ? any solution - 10-09-2006, 09:59 AM

Hi!

Saw your post - we are trying to do exactly the same thing - only have SMS delivered to our team when they are off site after hours - did you manage to solve this problem?

Kind Regards

Geoff Tothill

CMO FirstAssist UK
   
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travisbell Offline
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10-09-2006, 04:07 PM

Nope, never did figure it out.

As a lame alternative, all I have been able to figure out is to simply enable/disbale the SMS alert when we need it.

This is unfortunately not at all what I was hoping I could do with Kayako...


Travis Bell
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