Only send SMS alerta after hours?

travisbell · 04:08 PM

I can't seem to figure this one out.

I would like to have SMS alerts sent out ONLY during after hours for support. How can I setup Kayako to do this for me?

Thanks in advance!

Skydoc · **SMS after hours ? any solution -** 10-09-2006, 09:59 AM

Hi!

Saw your post - we are trying to do exactly the same thing - only have SMS delivered to our team when they are off site after hours - did you manage to solve this problem?

Kind Regards

Geoff Tothill

CMO FirstAssist UK

travisbell · 10-09-2006, 04:07 PM

Nope, never did figure it out.

As a lame alternative, all I have been able to figure out is to simply enable/disbale the SMS alert when we need it.

This is unfortunately not at all what I was hoping I could do with Kayako...

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travisbell Offline New Member Posts: 3 Join Date: Apr 2006 Location: Calgary, Canada	Only send SMS alerts after hours? - 13-06-2006, 08:30 PM I can't seem to figure this one out. I would like to have SMS alerts sent out ONLY during after hours for support. How can I setup Kayako to do this for me? Thanks in advance! Travis Bell Host Brigade Last edited by travisbell; 10-09-2006 at 04:08 PM.

Skydoc Offline New Member Posts: 1 Join Date: Sep 2006	SMS after hours ? any solution - 10-09-2006, 09:59 AM Hi! Saw your post - we are trying to do exactly the same thing - only have SMS delivered to our team when they are off site after hours - did you manage to solve this problem? Kind Regards Geoff Tothill CMO FirstAssist UK

travisbell Offline New Member Posts: 3 Join Date: Apr 2006 Location: Calgary, Canada	10-09-2006, 04:07 PM Nope, never did figure it out. As a lame alternative, all I have been able to figure out is to simply enable/disbale the SMS alert when we need it. This is unfortunately not at all what I was hoping I could do with Kayako... Travis Bell Host Brigade