Kayako logo
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
graziano68 Offline
Member
 
Posts: 50
Join Date: Oct 2006
other problems with https ! - 17-10-2006, 06:19 PM

Trying to solve the problem with Kayako (last stable) and https
not working with IE different from english (discussed on another post)
I tried to update my server to latest php and latest zend
so that now I have

php 5.16 with
Zend Engine v2.1.0, Copyright (c) 1998-2006 Zend Technologies
with the ionCube PHP Loader v3.1.23, Copyright (c) 2002-2006, by ionCube Ltd., and
with Zend Extension Manager v1.0.10, Copyright (c) 2003-2006, by Zend Technologies
with Zend Optimizer v3.0.1, Copyright (c) 1998-2006, by Zend Technologies

Well , instead to fix the problem now I have OTHER problems with kayako


Now when I try to open a kayako support page using https
I receive only a blank page (!!!) . If I reload the page it works !

If I login , blank page , reload required each time (!!!!)


no comment !
   
Reply With Quote
  (#2) Old
supportskins Offline
Senior Member
 
supportskins's Avatar
 
Posts: 3,852
Join Date: Aug 2006
Location: Mumbai, India
17-10-2006, 06:35 PM

You might want to check your server error_log for any reported errors and make the sure https directory is accessible.



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
Reply With Quote
  (#3) Old
graziano68 Offline
Member
 
Posts: 50
Join Date: Oct 2006
17-10-2006, 06:49 PM

absolutely no error . Apparently the page loads fine get 443.
   
Reply With Quote
  (#4) Old
bubble Offline
Member
 
Posts: 145
Join Date: Apr 2004
17-10-2006, 07:01 PM

did you modify your config.php correct so that the programs runs under\ https instead of http?


--
bubble
   
Reply With Quote
Reply

Tags
https

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
who is able to run kayako (hosted) with https without problems graziano68 SupportSuite, eSupport and LiveResponse 1 17-10-2006 06:34 PM
E-mail flow problems PaulMacFarlane SupportSuite, eSupport and LiveResponse 4 26-09-2006 04:55 PM



Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
vBulletin Skin developed by: vBStyles.com


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46